Branding Is Small Business (Pt. 2)

Elizabeth W Conley • April 8, 2019

Its a No Go Without a Charismatic Logo.

In Part 1, "Branding is Small Business", we looked at why branding is important to new businesses and how you can determine your brand values and brand personality. Now we're going to look at how to develop a logo and strapline that fits your brand and business. A logo doesn't have to cost a fortune and once you have designed it, you need to use it consistently on your website, on brochures, catalogues, business cards, t-shirts, posters, banners, social media pages. Your logo can be used more or less anywhere and it should be!

If you are confident in your abilities, you can do it yourself. There are two things to be aware of if you decide to create your own logo:


  • First, you need a second opinion and, if possible, 50 more after that. It is hard to be objective about a logo you created and canvassing honest opinions will reveal aspects about the logo that are easily missed.
  • Second, you need it to be of professional quality. This means that a few clip art pictures and Microsoft Paint won't cut it. Your products and services are of a professional standard and your logo should be too.


I strongly advise you to get a professional graphic designer to design your logo, as it will save you time in the long run, and time in business is money. The best graphic designers will be able to visualize concepts and bring those concepts to life to fit your logo, which will give your business a professional touch. A graphic designer will also be able to design the logo in various shapes. Some social media accounts require rectangular shaped logos, while others require squares. Graphic designers can reshape a logo without losing the feel.


Logo Resources

As I mentioned, there are a number of websites where you can hire a freelance graphic designer to produce a professional quality logo for your business. When you give the designer a brief, make sure you incorporate your brand values and personality.

Here are a few good ones:


  • Peopleperhour.com features 'hourlies' where good graphic designers can be found.
  • Fiverr.com is a vast collection of people offering services of one kind or another that start at $5. The services range is vast and imaginative.
  • Upwork connects businesses of all sizes to freelancers, independent professionals, and agencies for all their hiring needs.


Strapline (Or Tagline)

A strapline is another way of introducing branding. The idea of a strapline is that it implants itself in a person's mind, so that when they hear the words they think of your brand. Ideally, it should be connected with what you do and should be shaped using your brand values and personality. The words 'Just Do It' are synonymous with Nike and are connected with exercise. For a sporting clothing business it makes perfect sense. 'Every Little Helps' is probably making you think of Tesco. The strapline for this website is 'Empowering Profitable Work From Home', which is in effect the aim of the site and the business.

Looking at these three examples, you can see straplines are short statements that say something about their respective businesses. Your strapline should do the same. Like the logo, play around with a few straplines and canvas opinions. In the end, choosing a strapline will probably come down to a feeling. If we look at our examples above, Nike and Tesco have taken an indirect route to branding, as they do not directly mention the products they sell. Our site has laid it down in a simple fashion. All three examples get the point across.


How The Brand Supports Your Business

The branding element works in the background. It makes your business recognizable and unique, and hopefully as your business grows, so will the strength of the brand. There is no point expecting brand loyalty(i.e. people coming to use your products and services because they love your brand) until you have successes under your belt.

Take Apple, for example. There are people who seem addicted to their products. This did not happen overnight, however, and it was only when it launched the iPod that the company became a global brand.

With this in mind, it is important you simply deliver a good service and product, and let the branding element play out by itself. At the end of the day the quality of what you can deliver is how you will be judged regardless of how wonderful your logo looks.

One of the strengths of branding is that it promotes trust in your business, but this only works if it is underpinned by how well your business performs.


Promoting Your Brand

To promote the brand, and to associate your business with your brand, it is important that the logo and strapline are visible at every point where a potential customer or client can interact with your business.

To that end:

  • Ensure the logo and strapline are on any documentation that goes to potential and existing customers and clients.
  • Ensure your business website and social media accounts also have your logo and strapline. You may want to read our article on Promoting Your Start-up Business by Using Social Media for guidance.

One of the beautiful things about branding is that it supports all of your online and offline marketing efforts, and for the most part people do not realize it.


Standing Out From The Crowd

The chances are there are competitors in your industry and as a competitor in your market, your logo and strapline will help to brand to stand out in the minds of potential customers and clients. This is why branding was invented, to appeal to clients and customers, and to help them trust your brand. If a potential customer can remember you, there is s higher chance they will contact you.


Branding and Trust

Trust is one of the key points of branding, and by providing your services and products of high quality, your customer and client base will connect the dots knowing that your brand is one that can be relied on. If we take Apple as an example, it has a reputation for appealing "pretty" technology that does an excellent job. When Apple releases a new product, people are already thinking the product will be pretty and it will do an excellent job.

Though your business may be worlds away from Apple, the idea that you are dependable, reliable and do a good job are what you want your customers and clients to take away after you have delivered a service or provided a product for them. It is worth noting, however, that should Apple release a few products that customers encounter problems with, the brand could easily pick up negative connotations that would greatly damage the company's profit margins.


Final Thoughts

Branding is important at all levels of business, but it should not take priority over doing a good, professional job. This will make or break your start-up, so once the basics are in place, concentrate on doing the job well , and then concentrate on branding secondarily. If you are thinking about starting your own business, you will find excellent resources on our site. Please look around and share articles on your social media accounts. Subscribe to our newsletter so you are always up to date with fresh ideas, concepts, and best practices for running a business.


You might also like

By Maurice Raphael August 7, 2025
Creativity Is King — Even in the Age of AI and Automation We’re living through one of the most transformative periods in human history. Technology is reshaping our world at a pace never seen before. Artificial Intelligence and automation are no longer concepts for the future — they are tools of the present. They are redefining how we communicate, create, work, buy, sell, and even think. But as we embrace these advancements, a new question arises: What truly sets a brand apart in a world where everyone has access to the same tools? The answer is simple but powerful: Creativity. AI Has Reshaped How We Live and Work Artificial Intelligence has touched nearly every part of daily life. It's in our phones, homes, workplaces, and industries. From healthcare to finance, from retail to education, AI has introduced a level of efficiency and personalization that would have been unimaginable just a few years ago. Some striking facts: AI is projected to contribute $15.7 trillion to the global economy by 2030 ( PwC ). Over 77% of devices we use today feature AI in some form — from smart assistants and facial recognition to personalized shopping and streaming algorithms. A 2023 McKinsey report found that AI is being used by 40% of businesses globally , primarily to enhance marketing, automate operations, improve decision-making, and personalize customer experiences. AI has: Streamlined workflows Improved predictive analytics Enhanced customer service through chatbots and automated help centers  Accelerated content creation with tools that generate written, visual, and video content on demand These are groundbreaking shifts — and yet, they come with limits. Despite all its brilliance, AI lacks instinct , emotion , and human nuance . It can simulate creativity, but it can’t originate it from experience. It can recognize trends, but it can’t tap into the culture that creates them. Automation Has Revolutionized Business — With Limits Alongside AI, automation has become a major force behind business growth and operational efficiency. Tasks that once required full teams can now be handled by a single well-set system. Automation has enabled businesses — especially small and mid-sized ones — to punch well above their weight. Some highlights: 88% of small business owners say automation gives them the ability to compete with larger companies ( Zapier ). Businesses that automate repetitive tasks report saving an average of 30–40% in time and cost ( Deloitte ). Marketing automation alone increases lead generation by up to 451% , and improves productivity by 20% ( Invesp ). Popular applications include: Email marketing sequences CRM and customer journey mapping Sales funnels and follow-ups Inventory tracking and fulfillment Scheduling and social media publishing But here’s the flip side. Automation often strips away personalization. It can unintentionally distance brands from their audience. It can create patterns — but not presence. Worse, when overused, it can make brands look lazy or unoriginal . Automated systems still require human oversight . Without creative direction, they’ll continue pushing content that’s technically “correct” — but emotionally empty. The Attention Economy Is the New Battlefield As AI and automation raise the floor, the bar for attention has also risen . We now live in a digital world where: The average person sees between 4,000 to 10,000 ads per day The average human attention span is down to 8 seconds Users scroll the height of the Eiffel Tower every day on their phones This is the new reality: Everyone is creating. Everyone is posting. Everyone is optimizing. But not everyone is connecting. Creativity Is the Last True Competitive Edge In a world where machines can do almost everything — the one thing they can’t replicate is you. Your tone. Your timing. Your sense of culture. Your ability to say something new or say something true in a way no one else can. This is where Tupoino stands. We believe that marketing is no longer just about visibility. It’s about resonance. It’s not about how many people see your brand — it’s about how many people remember it . And people don’t remember automation. They remember moments . They remember how a piece of content made them feel, laugh, reflect, or click. They remember stories — not sequences. AI and Automation Are Powerful — But They Are Tools, Not Replacements Let’s be clear: we’re not anti-technology. At Tupoino, we use the best tools available — including AI and automation — to support our clients and improve efficiency. These innovations help us save time, streamline work, and deliver faster. But we never let them take the wheel. We believe tools should amplify creativity — not replace it. The brands that will grow — and last — in this era are the ones that: Lead with culture Invest in storytelling Create content that makes people stop and think Connect on a human level, not just an algorithmic one Because at the end of the day, it’s not your systems that make people trust you — it’s your voice . Conclusion: The Future Belongs to the Bold AI will evolve. Automation will expand. But the brands that matter will be built by humans who know how to think creatively, connect authentically, and lead fearlessly. That’s what we do at Tupoino. We don’t just manage your socials — we shape your narrative. We don’t just run ads — we build meaning. Because your business isn’t just a product or service. It’s a presence. A purpose. And in a world where everything is being optimized… The most disruptive thing you can be is original.
By Maurice Raphael August 24, 2024
Why It’s Now or Never for Small Businesses
By Maurice Raphael August 21, 2024
Accessibility + Efficiency = QR CODES